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Electronic reference services (Libraries)

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• Reference services (Libraries)
• Computer network resources

• Electronic reference services (Libraries) -- United States

• Digital reference services (Libraries)
• Electronic mail reference services (Libraries)
• E-mail reference services (Libraries)
• Email reference services (Libraries)
• Virtual reference services (Libraries)

• Chat reference (Association of Research Libraries, Office of Leadership and Management Services, 2002), by Carol A. Turner, Jana Ronan, and Association of Research Libraries. Office of Leadership and Management Services (page images at HathiTrust; US access only)
• Managing electronic resources (Association of Research Libraries, Office of Leadership and Management Services, 2004), by Vicki Grahame, Tim McAdam, and Association of Research Libraries. Office of Leadership and Management Services (page images at HathiTrust; US access only)

• Technology in Libraries: Essays in Honor of Anne Grodzins Lipow (2008), ed. by Roy Tennant (PDF with commentary at techinlibraries.com)

Items below (if any) are from related and broader terms.

• The Process of Answering Reference Questions: A Test of a Descriptive Model (final report, 2 volumes; 1977), by Gerald Jahoda (page images at HathiTrust)
• Basic Reference Sources: An Introduction to Materials and Methods (Chicago: American Library Association, 1954), by Louis Shores, contrib. by Helen Focke (page images at HathiTrust)
• Reference Work: A Textbook for Students of Library Work and Librarians (Chicago: American Library Association, 1930), by J. I. Wyer (page images at HathiTrust)
• On-line services in some academic, public and special libraries : a state-of-the-art report (University of Illinois, Graduate School of Library and Information Science, 1981), by Marcy Murphy (page images at HathiTrust)
• Reference library methods. (Grafton, 1928), by John Warner (page images at HathiTrust; US access only)
• The theory of reference work. ([Chicago?, 1915), by William Warner Bishop (page images at HathiTrust)
• The photostat in reference work (Public library, 1920), by Charles F. McCombs (page images at HathiTrust)
• The reference department (American Library Association, 1929), by Charles Flowers McCombs, Ernest Cushing Richardson, and American Library Association (page images at HathiTrust)
• The reference department (American Library Association Publishing Board, 1911), by Ernest Cushing Richardson and American Library Association (page images at HathiTrust)
• Reference work; a text-book for librarians and students of library work (American library association, 1927), by James Ingersoll Wyer and American Library Association (page images at HathiTrust)
• Basic reference books; an introduction to the evaluation, study, and use of reference materials, with special emphasis on some 200 titles (American Library Association, 1937), by Louis Shores and American Library Association (page images at HathiTrust)
• Basic reference books (American library association, 1939), by Louis Shores and American Library Association (page images at HathiTrust)
• Reference syllabus for use in advanced reference classes. (College Typing and Print. Co., 1960), by University of Wisconsin. Library School and Gladys Cavanagh (page images at HathiTrust)
• The right public library for reference service ([Sturgis, Mich.], 1949), by Althea Hoster Warren (page images at HathiTrust)
• The development of reference services through academic traditions, public library practice, and special librarianship. (Association of College and Reference Libraries, 1955), by Samuel Rothstein (page images at HathiTrust)
• Making information retrieval pay. (Zator Co., 1951), by Calvin N. Mooers (page images at HathiTrust)
• Report and charts of major subject fields with ratings and future acquisition policy. ([Cleveland], 1949), by Cleveland Public Library. Committee on Reference Collections (page images at HathiTrust)
• The New York Public Library, Astor, Lenox and Tilden Foundations. Provisional descriptions of classes of positions in the Reference Department. August, 1948. (Chicago, 1948), by Public Administration Service (page images at HathiTrust)
• Basic reference books; an introduction to the evaluation, study, and use of reference materials with special emphasis on some 300 titles (American library association, 1948), by Louis Shores and American Library Association (page images at HathiTrust)
• The growth of reference service in the United States from 1876-1893. (Publications Committee, Association of College and Reference Libraries, 1952), by Louis Kaplan (page images at HathiTrust)
• The characteristics, use, and training of reference nonprofessionals in selected southeastern urban public libraries (Board of Trustees of the University of Illinois, 1991), by Daniel R. Smith (page images at HathiTrust)
• Access services : organization and management (Association of Research Libraries, Office of Management Services, 1991), by Association of Research Libraries. Systems and Procedures Exchange Center (page images at HathiTrust; US access only)
• Reference service policies in ARL libraries (Association of Research Libraries, Office of Management Services, 1994), by Susan Jurow and Association of Research Libraries. Systems and Procedures Exchange Center (page images at HathiTrust; US access only)
• Electronic reference service : a SPEC kit (Association of Research Libraries, 1999), by Lori A. Goetsch, Cynthia Todd, and Laura Sowers (page images at HathiTrust; US access only)
• The growth of reference service in the United States from 1876 to 1893. (Publications Committee, Association of College and Reference Libraries, 1952), by Louis Kaplan (page images at HathiTrust)
• Course in reference work and some bibliographies of special interest to teachers. ([Milwaukee], 1913), by Milwaukee Wisconsin State College and Delia G. Ovitz (page images at HathiTrust)
• Books for a reference library ... (Simpkin, 1885), by Birmingham (England). Free Libraries (page images at HathiTrust)
• Fundamentals of reference service ([Madison], 1922), by Mary Emogene Hazeltine (page images at HathiTrust)
• Gakkō, kaisha, kanchō, toshokan (Ōsakayagō Shoten, 1925), by Seiichi Hayashi (page images at HathiTrust; US access only)
• Reference work and reference works containing hints on reference library service followed by an annotated catalogue of three hundred of the most useful reference books for a general library (A.T. Wilgress, 1920), by Ontario. Public Libraries Branch (page images at HathiTrust; US access only)
• The backs of books. (New York, 1914), by William Warner Bishop and New York Public Library (page images at HathiTrust)
• Mechanized information services in California public libraries. [Parts 1-5] of the final report on Specifications of a mechanized center for information services for a public library reference center. (Los Angeles, 1968), by University of California (System). Institute of Library Research (page images at HathiTrust; US access only)
• Automation and the Congressional Research Service (Congressional Research Service, Library of Congress, 1978), by Charles A. Goodrum, S. John Kaldahl, and Library of Congress. Congressional Research Service (page images at HathiTrust)
• Report on the reference test of the conventional and uniterm systems (ASTIA Reference Center, Library of Congress, 1954), by Dwight E. Gray, Defense Documentation Center (U.S.), and ARC Associates (page images at HathiTrust)
• Library service to industry : [proceedings of] series of two workshops (California State Library, 1970), by California State Library and California Library Association (page images at HathiTrust; US access only)
• Library service to industry : [proceedings of] series of four workshops. (California State Library, 1969), by California State Library, Jewel C. Hardkopf, and California Library Association (page images at HathiTrust; US access only)
• User-librarian negotiations and information search procedures in public libraries : analysis of verbal protocols, final research report (Royal School of Librarianship, 1980), by Peter Ingwersen and Søren Kaae (page images at HathiTrust)

• Libraries and neighborhood information centers; papers presented at an institute conducted by the University of Illinois Graduate School of Library Science, October 24-27, 1971. (University of Illinois Graduate School of Library Science, 1972), by Allerton Park Institute (17th : 1971), Linda Crowe, Carol L. Kronus, and University of Illinois at Urbana-Champaign. Graduate School of Library Science (page images at HathiTrust)

• Performance evaluation in reference service in ARL libraries (Association of Research Libraries, Office of Management Studies, 1987), by Association of Research Libraries. Systems and Procedures Exchange Center (page images at HathiTrust; US access only)
• Qualitative evaluation methods for reference services : an introductory manual (Association of Research Libraries, Office of Management Services, 1989), by Lynn Westbrook (page images at HathiTrust; US access only)
• Reference service statistics and assessment (Association of Research Libraries, Office of Leadership and Management Services, 2002), by Eric Novotny and Association of Research Libraries. Office of Leadership and Management Services (page images at HathiTrust; US access only)

• The Reference point : the ERS Reference Center newsletter. (Washington, DC : U.S. Dept. of Agriculture, Economic Research Service, 1989), by Economic Research Service Reference Center (U.S.) (page images at HathiTrust)

• Reference service statistics and assessment (Association of Research Libraries, Office of Leadership and Management Services, 2002), by Eric Novotny and Association of Research Libraries. Office of Leadership and Management Services (page images at HathiTrust; US access only)

• "Seventeen" and the reference librarian (American Library Association, 1924), by Lucille Foster Fargo (page images at HathiTrust)
• Library services in non-library spaces (Association of Research Libraries, Office of Leaderhip and Management Services, 2004), by Gordon Aamot, Steve Hiller, and Association of Research Libraries. Office of Leadership and Management Services (page images at HathiTrust; US access only)
• Automation and the Congressional Research Service (Congressional Research Service, Library of Congress, 1978), by Charles A. Goodrum, S. John Kaldahl, and Library of Congress. Congressional Research Service (page images at HathiTrust)

• Public Library, Washington, D.C. (U.S. G.P.O., 1929), by District of Columbia. Public Library (page images at HathiTrust)

• External user services. (Systems and Procedures Exchange Center, Association of Research Libraries, Office of Management Studies, 1981) (page images at HathiTrust; US access only)
• Information desks in ARL libraries (Association of Research Libraries, Office of Management Services, 1991), by Association of Research Libraries. Systems and Procedures Exchange Center (page images at HathiTrust; US access only)
• SPEC Systems and Procedures Exchange Center internet training in ARL libraries (Association of Research Libraries, Office of Management Services, 1997), by Richard Bleiler, Jon E. Cawthorne, and Association of Research Libraries. Systems and Procedures Exchange Center (page images at HathiTrust; US access only)
• Nonbibliographic machine-readable databases in ARL libraries (Systems and Procedures Exchange Center, Association of Research Libraries, Office of Management Studies, 1984), by Melvin E. Westerman (page images at HathiTrust; US access only)

More items available under broader and related terms at left.