Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report / [Al Gore, Vice President of the United States]., by National Performance Review (U.S.)

Title:	Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report / [Al Gore, Vice President of the United States].
Author:	National Performance Review (U.S.)
Note:	Washington, DC : National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs., [1995]

Link:	page images at HathiTrust
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Subject:	Customer services -- United States
Subject:	Telecommunication -- United States
Subject:	Consumer satisfaction -- United States
Call number:	JK 849 .A3 N36 1995
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