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The Process of Answering Reference Questions: A Test of a Descriptive Model

Title:The Process of Answering Reference Questions: A Test of a Descriptive Model
Author:
Note:final report, 2 volumes; 1977
  
Link:
Stable link here:http://onlinebooks.library.upenn.edu/webbin/book/lookupid?key=olbp61940
  
Subject:Reference services (Libraries)
Call number:Z711.2 .J35 1977
Other copies:Look for editions of this book at your library, or elsewhere.

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