Hanover Library CatalogueThe customer-focused library : re-inventing the library from the outside-in / Joseph R. Matthews.
Publication details: Santa Barbara, Calif. : Libraries Unlimited, c2009.Description: xviii, 95 p. : ill. ; 26 cmISBN:- 9781591588757 (pbk : alk. paper)
- 027.473 22
- Z731 .M339 2009
Contents:
Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| 0 - 99 | Hanover Public Library Staff Office | Reference | 027.473 MATT (Browse shelf(Opens below)) | Available | Shelve in office-Staff collection | 31906000757147 |
Includes bibliographical references and index.
Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
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