How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture where psychological ownership takes precedence over financial incentives. Employees need to feel listened to, they need to feel that they can make a difference, and they need to feel appreciated. Easier said than done? O'Reilly shares success stories from Southwest Airlines, Men's Wearhouse, the SAS Institute, and others. He also identifies companies that have tried, but failed to change their cultures, and points out the moment of failure. Can organizations change themselves?

Key topics: Motivation, People problems, Worker participation, Human resource management, Personnel. This film includes case studies of people with a variety of motivational problems. In each case the viewer is left to consider what the problem is and what might be done to solve it.

Topics in this program include: recruitment, human resources, workforce, planning, selection, insurance and industry. Videos in this playlist include: --pt. 1: An Essential Guide to Recruitment & Selection. Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy the job description. The selection procedure varies from simply interviewing people to complex assessment processes involving tests of various kinds. Psychometric tests are supposed to find candidates with the right personality for a job. Many companies also require probationary periods. But why, despite all this, does recruitment so often go wrong? --pt. 2: The Recruitment Challenge. Insurance company Centor claims the success or failure of its business hinges on the ability and attitude of their people. They need a “Centor person” to fit in with the culture of the firm. But how do they find this Centor person? --pt. 3. Writing CVs. Putting together your curriculum vitae is a vital part of a job application but why do most people get it wrong? Neil Taylor presents the dos and donts of writing a CV and covering letter. Youve got to grab the readers attention. But whatever you do, dont say youre a “passionate team player. --pt. 4. Human Resources Management in Action. A case study of the Centor Insurance Company.

Key topics: Appraisals, Listening skills, Feedback, Training, Interview skills, Human resource management, Personnel. In theory, appraisal interviews are a chance for a company to give feedback to employees about how they're doing, and for employees to air their feelings and concerns. But what happens in the real world?