The change handbook : the definitive resource on today's best methods for engaging whole systems / Peggy Holman, Tom Devane, Steven Cady, and Associates.

Includes bibliographical references (p. [707]-709) and index.

Preface -- Acknowledgements -- Introduction and essential fundamentals -- pt. 1. Navigating through the methods -- 1. The big picture : making sense of more than sixty methods -- 2. Selecting methods : the art of mastery / Steven Cady -- 3. Preparing to mix and match methods / Peggy Holman -- 4. Sustainability of results / Tom Devane -- pt. 2. The methods -- Adaptable methods -- In-depth -- 5. Appreciative inquiry : a positive revolution in change / David L. Cooperrider and Diana Whitney -- 6. Collaborative loops / Dick Axelrod and Emily Axelrod -- 7. Dialogue and deliberation / Sandy Heierbacher -- 8. Integrated clarity : energizing how we talk and what we talk about in organizations / Marie Miyashiro and Marshall Rosenberg -- 8. Open space technology / Harrison Owen -- 9. The technology of participation / Marilyn Oyler and Gordon Harper -- 10. Whole-scale change / Sylvia L. James and Paul Tolchinsky -- 11. The world café / Juanita Brown, Ken Homer, and David Isaacs --

Thumbnails -- 13. Ancient Wisdom Council / WindEagle and RainbowHawk Kinney-Linton -- 14. Appreciative Inquiry Summit / James D. Ludema and Frank J. Barrett -- 15. The Conference model / Dick Axelrod and Emily Axelrod -- 16. Consensus decision making / Tree Bressen -- 17. Conversation Café / Vicki Robin -- 18. Dynamic facilitation / Jim Rough and DeAnna Martin -- 19. The Genuine Contact Program / Birgitt Williams -- 20. Human systems dynamics / Glenda H. Eoyang -- 21. Leadership dojo / Richard Strozzi-Heckler -- 22. Evolutions of open systems theory / Merrelyn Emery and Donald de Guerre --

23. OpenSpace-Online Real-Time methodology / Gabriela Ender -- 24. Organization workshop / Barry Oshry and Tom Devane -- 25. PeerSpirit Circling : creating change in the spirit of cooperation / Sarah MacDougall and Christina Baldwin -- 26. Power of Imagination Studio : a further development of the future workshop concept / Petra Eickhoff and Stephan G. Geffers -- 27. Real-time strategic change / Robert "Jake" Jacobs -- 28. SimuReal : action learning in hyperdrive / Catherine Perme and Alan Klein -- 29. Study circles / Martha L. McCoy -- 30. Think like a genius : realizing human potential through the purposeful play of metaphorming / Todd Siler -- 31. Web lab's small group dialogues on the Internet Commons / Steven N. Pyser and Marc N. Weiss --

Planning methods -- In-depth -- 32. Dynamic planning and the power of Charrettes / Bill Lennertz -- 33. Future Search : common ground under complex conditions / Marvin Weisbord and Sandra Janoff -- 34. Scenario thinking / Chris Ertel, Katherine Fulton, and Diana Scearce -- 35. Search conference / Merrelyn Emery and Ton Devane -- Thumbnails -- 36. Community summits / Gilbert Steil, Jr., and Mal Watlington -- 37. Large group scenario planning / Gilbert Steil, Jr., and Michele Gibbons-Carr -- 38. SOAR : a new approach to strategic planning / Jackie Stavros, David Cooperrider, and D. Lynn Kelley -- 39. Strategic forum / Chris Soderquist -- 40. Strategic visioning : bringing insight to action / David Sibbet -- 41. The 21st century town meeting : engaging citizens in governance / Carolyn J. Lukensmeyer and Wendy Jacobsoni --

Structuring methods -- In-depth -- 42. Community weaving / Cheryl Honey -- Thumbnails -- 43. Participative design workshop / Merrelyn Emery and Tom Devane -- Thumbnails -- 44. Collaborative work systems design / Jeremy Tekell, Jon Turner, Cheryl Harris, Michael Beyerlein, and Sarah Bodner -- 45. The whole systems approach : using the entire system to change and run the business / William A. Adams and Cynthia A. Adams -- Improving methods -- In-depth -- 46. Rapid results / Patrice Murphy, Celia Kirwan, and Ronald Ashkenas -- 47. The six sigma approach to improvement and organizational change / Ronald D. Snee -- Thumbnails -- 48. Action learning / Marcia Hyatt, Ginny Belden-Charles, and Mary Stacey -- 49. Action review cycle and the after action review meeting / Charles Parry, Mark Pires, and Heidi Sparkes Guber -- 50. Balanced scorecard / John Antos -- 51. Civic engagement : restoring community through empowering conversations / Margaret Casarez -- 52. The cycle of resolution : conversational competence for sustainable collaboration / Stewart Levine -- 53. Employee engagement process / Marie McCormick -- 54. Gemeinsinn-Werkstatt : project framework for community spirit / Wolfgang Faenderl -- 55. Idealized design / Jason Magidson -- 56. The practice of empowerment : changing behavior and developing talent in organizations / David Gershon -- 57. Values into action / Susan Dupre, Ray Gordezky, Helen Spector, and Christine Vaienza -- 58. WorkOut / Ron Ashkenas and Patrice Murphy --

Supportive methods -- In-depth -- 59. Online environments that support change / Nancy White and Gabriel Shirley -- 60. Playback Theatre / Sarah Halley and Jonathan Fox -- 61. Visual recording and graphic facilitation : helping people see what they mean / Nancy Margulies and David Sibbet -- Thumbnails -- 62. The Drum Café : building wholeness, one beat at a time / Warren Lieberman -- 63. JazzLab : the music of synergy / Brian Tate -- 64. The learning map approach / James Haudan and Christ Contardi Stone -- 65. Visual explorer / Charles J. Pails and David Magellan Horth -- pt. 3. Thoughts about the future from the lead authors -- 66. From chaos to coherence : the emergence of inspired organizations and enlightened communities / Peggy Holman -- 67. High-leverage ideas and actions you can use to shape the future / Tom Devane -- 68. Hope for the future : working together for a better world / Steven Cady -- pt. 4. Quick summaries -- pt. 5. References suggested by multiple contributing authors -- Index -- About the lead authors.

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