The Online Books Page

Relationship marketing

Here are entered works on establishing successful, ongoing relationships between the suppliers and buyers of goods and services.

See also what's at Wikipedia, your library, or elsewhere.

• Marketing

• Customer relations

• Relationship Marketing (Cambridge, MA: Marketing Science Institute, c2008), by Robert W. Palmatier (PDF at Washington)

Items below (if any) are from related and broader terms.

• Relationship Marketing (Cambridge, MA: Marketing Science Institute, c2008), by Robert W. Palmatier (PDF at Washington)

• Wake Up Your Call Center: Humanizing Your Interaction Hub (third edition; West Lafayette, IN: Ichor Business Books, c2000), by Rosanne D'Ausilio (PDF at Purdue)

• The Cluetrain Manifesto: The End of Business as Usual (2000), by Rick Levine, Christopher Locke, Doc Searls, and David Weinberger (HTML at cluetrain.com)

• Technical Service in the American Economy: A Problem in Marketing Management (Michigan Business Studies v16 #1; 1962), by James G. Hauk (page images at HathiTrust (title page missing))

• Be Polite to All (London: Dean and Son, ca. 1857) (multiple formats at archive.org)

• Principles of Marketing (derived from Creative Commons licensed edition published by Flat World Knowledge, ca. 2012), by John F. Tanner and Mary Anne Raymond (PDF at saylor.org)
• Market Theory and the Price System (c1963), by Israel M. Kirzner (PDF at mises.org)
• Marketing Behavior and Executive Action: A Functionalist Approach to Marketing Theory (Homewood, IL: R. D. Irwin Inc., c1957), by Wroe Alderson (page images at HathiTrust)
• Free: The Future of a Radical Price (read by the author in its entirety; 2009), by Chris Anderson (zipped audio files at Wired; 280 MB)
• Price Discrimination and Marketing Management (Michigan Business Studies v15 #1; 1960), by Brian Dixon (page images at HathiTrust)
• Unleashing the Ideavirus, by Seth Godin
  • PDF at ideavirus.com
  • HTML at bookreporter.com

• Pricing Decisions in Small Business (Lexington, KY: University of Kentucky Press, 1962), by W. Warren Haynes (page images at HathiTrust)

• The Marketing of Ideas and Social Issues (originally published 1981), by Seymour H. Fine (PDF at gutenberg.us)

• Creating Breakthrough Products (special second edition; Pittsburgh: ETC Press, c2020), by Jonathan Cagan and Craig M. Vogel (PDF with commentary at CMU)

• Enabling Technologies for Unified Life-Cycle Engineering of Structural Components (1991), by National Research Council National Materials Advisory Board (page images with commentary at NAP)

• Wood in Our Future (1997), by National Research Council Board on Agriculture (page images with commentary at NAP)

• Open Shelf-Life Dating of Food (1979), by United States Congress Office of Technology Assessment (page images at HathiTrust)

• Fibre Containers (partial serial archives)

• Journal of Retailing (partial serial archives)

• Printers' Ink (partial serial archives)
• Printers' Ink Monthly (partial serial archives)

• Sponsor (partial serial archives)

• Journal of Retailing (partial serial archives)

• Writer's Market (partial serial archives)

• Journal of Tourism, Heritage and Services Marketing (2015-) (full serial archives)

• The Marketing of Ideas and Social Issues (originally published 1981), by Seymour H. Fine (PDF at gutenberg.us)

• Launch! Advertising and Promotion in Real Time (derived from Creative Commons licensed edition published by Flat World Knowledge, c2009), by Michael R. Solomon, Lisa Duke Cornell, and Amit Nizan (PDF at saylor.org)

• Launch! Advertising and Promotion in Real Time (derived from Creative Commons licensed edition published by Flat World Knowledge, c2009), by Michael R. Solomon, Lisa Duke Cornell, and Amit Nizan (PDF at saylor.org)

• Breaking Into the Trade Game: A Small Business Guide to Exporting, by United States Small Business Administration (HTML at sba.gov)

• 1879-1929: Fifty Years of Woolworth, by F.W. Woolworth Company (page images at LOC)

• The Marketing of Ideas and Social Issues (originally published 1981), by Seymour H. Fine (PDF at gutenberg.us)

• American Dreaming: The Audacious Bid to Bring Pro Cricket to the USA (thesis; Los Angeles: University of Southern California, 2013), by Aaron Lawton (text and page images at USC)

• Advertising Theory and Practice (revised edition; Chicago: R. D. Irwin, 1946), by C. H. Sandage (page images at HathiTrust)
• Scientific Advertising (1923), by Claude C. Hopkins (PDF with commentary at scientificadvertising.com)
• The Ayer Idea in Advertising (c1912), by N.W. Ayer & Son (multiple formats at archive.org)
• Forty Years of Advertising: A Collection of Somewhat Intimate Talks on Certain Phases of Advertising, by the Largest and Leading Agency (Philadelphia et al.: N. W. Ayer and Son, c1909), by N.W. Ayer & Son (multiple formats at archive.org)
• Publicity: Some of the Things It Is and Is Not (New York: Industries Publishing Company, 1925), by Ivy L. Lee (page images at loc.gov)
• The Story of a Pantry Shelf: An Outline History of Grocery Specialties, by Butterick Publishing Company (HTML and page images at LOC)

• eMarketing: The Essential Guide to Online Marketing (derived from Creative Commons licensed edition published by Flat World Knowledge, ca. 2010), by Rob Stokes (PDF at saylor.org)
• The Cluetrain Manifesto: The End of Business as Usual (2000), by Rick Levine, Christopher Locke, Doc Searls, and David Weinberger (HTML at cluetrain.com)

• Marketing Research: Text and Cases (Homewood, IL: R. D. Irwin, 1956), by Harper W. Boyd and Ralph L. Westfall (page images at HathiTrust)
• Creating Breakthrough Products (special second edition; Pittsburgh: ETC Press, c2020), by Jonathan Cagan and Craig M. Vogel (PDF with commentary at CMU)

• Free: The Future of a Radical Price (read by the author in its entirety; 2009), by Chris Anderson (zipped audio files at Wired; 280 MB)
• Price Discrimination and Marketing Management (Michigan Business Studies v15 #1; 1960), by Brian Dixon (page images at HathiTrust)

• The Problem of Retail Site Selection (Michigan Business Studies v9 #1; 1939), by Richard U. Ratcliff (page images at HathiTrust)
• Retail Credit Management: Official Textbook of the National Retail Credit Association (New York and London: McGraw-Hill Book Co., 1949), by Clyde William Phelps (page images at HathiTrust)
• Performance of Department Stores: 1933 (Michigan Business Studies v6 #2; 1934), by Edgar H. Gault (page images at HathiTrust)
• The Modern Hardware Store (New York: Good Hardware, The Butterick Pub. Co., 1929), ed. by Carl W. Dipman (page images at HathiTrust; US access only)

• Digital Economies at Global Margins (Cambridge, MA and London: MIT Press; Ottawa et al.: International Development Research Centre, c2019), ed. by Mark Graham (PDF at idrc.ca)

• Information for Authors: Hints and Suggestions Concerning All Kinds of Literary Work (Brooklyn: E. Kirk, 1888), by Eleanor Kirk (page images at HathiTrust)

More items available under broader and related terms at left.