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Resources for the implementation of total quality management (TQM) : in education, in nonprofits, and in the service sector

Title:Resources for the implementation of total quality management (TQM) : in education, in nonprofits, and in the service sector
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Note:Office of Management Services, Association of Research Libraries, 1992
  
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Subject:Library administration -- Bibliography
Subject:Nonprofit organizations -- Management -- Bibliography
Subject:Total quality management -- Bibliography
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