| Title: | Best practices in customer-driven strategic planning |
| Alternate title: | Serving the American public best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report. |
| Alternate title: | Federal Benchmarking Consortium Study Report |
| Author: | National Performance Review (U.S.) |
| Note: | National Performance Review, 1997 |
| Link: | page images at HathiTrust |
| No stable link: | This is an uncurated book entry from our extended bookshelves, readable online now but without a stable link here. You should not bookmark this page, but you can request that we add this book to our curated collection, which has stable links. |
| Subject: | Customer services -- United States |
| Subject: | Government productivity -- United States |
| Other copies: | Look for editions of this book at your library, or elsewhere. |
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